Communication for patients is an essential and non-disputable act in healthcare delivery. I totally subscribe to this statement:
There is no industry where communication is not an essential component to keep things running smoothly and efficiently. In healthcare, however, communication can save lives and that is beyond essential
It is absolutely necessary to improve communication skills of providers and patients in order to save lives. This is not a new claim and has always been an issue. The newer development with enhanced possibilities of information system together with the need for Patient Centered Applications just put an additional focus on this.
